We are committed to ensuring that your orders - however they are placed -- are treated with care, confidentiality and consideration.
BUY IT NOW, PLAY IT TODAY
We know that when you have made the decision to buy a CD you would really rather be able to hear it right away! This is why when you purchase from the QR Shop we will supply you with a Free digital download to listen to until your CD with Liner notes arrives in your hands. For more info on this exclusive QR offer readDigital Downloads Frequently Asked Questions
NEW LOWER PRICES
We are now pleased to be able to offer you lower prices on many of Loreena's CDs and DVDs. We invite you to take a look around the QR Shop.
IMPROVED SHIPPING FOR UK & EUROPE
If you order any of Loreena’s CDs or DVDs through the QR Online Shop for UK or European delivery your order will be shipped directly from London, England, ensuring faster delivery and lower shipping costs. Once you select your purchases from the QR Shop, you will be redirected to Maple Music to complete your transaction where you can select the level of shipping you prefer. CD orders will include the free, instant, lo-fidelity digital download offer of every album purchased.
FOR ORDERS FROM ALL OTHER COUNTRIES
Orders from the QR Shop from all other countries will be shipped directly from Canada and all CD orders will include the free, instant, lo-fidelity digital download offer of every album purchased.
WHEN CD/DVD ORDERS INCLUDE OTHER TYPES OF MERCHANDISE
Please note that no matter which territory you are from, when your order includes other such as posters, photos, jewellery etc. it will be shipped directly from Canada. This is simply because this merchandise is stored in Canada.
Orders placed online with Quinlan Road are processed and fulfilled by our partner, the Canadian music sales company Maple Music. Maple Music's secure online shopping facility accepts payment by Visa, MasterCard and American Express credit cards.
You can also use the online shopping cart to determine the cost of your order if you prefer to pay by cheque, postal order or money order, although you will then need to post your order and payment directly to Maple Music.
Their address is:
230 Richmond Street West, 11th Floor
CANADA M5V 3E5
When you place your order through the Quinlan Road online shop, during the checkout process you will be transferred to Maple Music's environment, which is in English and French only. If you are not comfortable ordering online in English or French, you may prefer to use one of the other methods listed below.
ORDER BY PHONE
Order from Quinlan Road by telephone by calling the Quinlan Road sales desk directly. Our order desk is open Monday to Friday, 9am to 5pm Eastern Standard Time. Please note that the ability of the Quinlan Road order desk staff to communicate by phone in languages other than English is limited.
Outside North America: 1-519-273-3876
In North America Toll Free: 1-800-361-7959
We can accept credit card orders by phone. You may pay with Visa, MasterCard or American Express. However, if you need help placing an order you wish to pay for via cheque, postal order or money order, please do not hesitate to call us.
Please note that orders we take by phone are then forwarded to Maple Music for fulfillment via an online process.
You may wish to print one of our order forms (see below) before calling us to place your order.
ORDER BY FAX
We also accept credit card orders by fax. Our fax lines are open 24 hours.
Outside North America: Fax 1-519-273-4553
In North America Toll Free: Fax 1-800-882-0833
You may pay with Visa, MasterCard or American Express.
To order by fax, please print the appropriate order form (see below), being sure to complete the form with your credit card details and full address details.
Please print clearly. If possible, include an email address.
When we receive your fax, we will contact you to confirm the total cost of your order including shipping charges, which vary based on shipping destination and the number and weight of the items you have purchased.
Please note that faxed orders we receive are then forwarded to Maple Music for fulfillment via an online process.
ORDER BY POST
We accept orders by post using the order forms shown below. You may pay by postal order, money order, personal cheque drawn on a US or Canadian bank, or Visa, MasterCard or American Express credit card. Please do not send cash with your order.
To order by post, print the appropriate order form below and send it directly to Maple Music at the address below with your payment and your full address details. If you are paying by credit card, please be sure to include your full credit card details.
230 Richmond Street West, 11th Floor
CANADA M5V 3E5
Please print clearly. If possible, include an email address so that Maple Music may contact you if your order requires clarification..
Please note that orders placed by post will take longer to fulfill, reflecting the time it takes for Maple Music to receive your order. DO NOT send your postal orders to Quinlan Road.
Neither Quinlan Road nor its fulfillment partner Maple Music accept C.O.D. orders.
Orders shipped to addresses outside of Canada may be liable to customs charges levied by your country of residence, depending on the size and value of your order. Any customs or duties charges and related fees are your responsibility and are not included in the price you are charged for your order.
Prices for Loreena McKennitt CDs and other items are shown on this website in Canadian dollars with approximate values in US dollars and euros. Our exchange rates are updated frequently to reflect current values. For a more accurate rate, or to find out the current exchange rate between Canadian dollars and your local currency, you may wish to visit an international currency exchange website such as xe.com.
Please note that when paying by credit card, the amount you will be charged on your final order may vary. This will depend on the exchange rate at the time of processing and the varying rate offered by your credit card.
|For orders by our Canadian customers and shipped to Canadian addresses||For orders by out customers (includes continental US, Alaska and Hawaii) and shipped to US addresses.||For orders by our International Customoers outside Canada and the US and shipped outside Canada and the US|